How do I sign up for Customer Connect?

1. On the Customer Connect page of this website.
2. Or by phone through our automated service line at 1-866-901-3212.

• You will need your Participant ID and a Personal Identification Number (PIN).
• If you don’t have a PIN, when asked if you are parent or guardian say “Yes”.
• Enter your Participant ID number.
• When asked for your PIN say “I don’t know it”
• When asked if you want to reset your PIN, say “Yes”.
• The system will send your new PIN to your email or mailing address.
• For assistance, say “Agent” at any time during the call.