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  1. Kern County Department of Child Support Services
  2. FAQs
  3. Receiving Child Support Payments

Receiving Child Support Payments

  • If the parent paying support goes to jail, will I still get payments?
  • My ex has remarried and has more kids. Will this affect the child support paid to our children?
  • Where can I get a history of all of the payments made to me?
  • Can I reach a live Electronic Payment Card customer service agent without an account?
  • Who should I call if my Electronic Payment Card is lost or stolen?
  • What if I have questions about my Electronic Payment Card?
  • Can I get an alert when my Electronic Payment Card balance is low?
  • Can I check the balance on my Electronic Payment Card?
  • Is there a daily maximum I can take from my Electronic Payment Card account?
  • Do I have to get a different card for each child support case if I have more than one?
  • Can I get an Electronic Payment Card if I live outside the U.S.?
  • How do I sign up to get an Electronic Payment Card?
  • Are there any fees for using an Electronic Payment Card?
  • Why would I want my payments on an Electronic Payment Card?
  • What is an Electronic Payment Card (EPC)?
  • Can I sign up for Direct Deposit if I live outside of the United States?
  • How do I sign up for Direct Deposit?
  • I have not received my child support payment. How do I find out what is going on?
  • I got my payment, but it wasn’t the full amount. Why not?
  • How can I receive my child support payments?
BAKERSFIELD OFFICE

3701 N. Sillect Ave.
Bakersfield, CA 93308

CALL OUR OFFICES

866.901.3212

WEBSITE

kerncountychildsupportservices.com

BRANCH OFFICES

455 Lexington St.
Delano, CA 93215

400 N. China Lake Blvd.
Ridgecrest, CA 93555

HELPFUL LINKS

Enroll In Child Support Services

View Your Case Information

Calculate Child Support

Schedule An Appointment

Submit A Payment

Arrears Payoff Calculator

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